What You Own

Support

Silver
Support plan
2 incidents/year:
$99.99
Gold
Support plan
5 incidents/year:
$199.99
Single
Incident
1 incident:
$119.99

WYO Support Plans
WYO support ensures stability and sustainability of your inventory projects.  Support is complimentary for 1 month/1 incident after a WYO license purchase. We also offer premium Silver and Gold Support Plans.*  Sign up using the form above and enjoy security and stability of WYO support.

Notice
We are dedicated to providing sustainable support to our users and will continue maintaining grandfathered support plans at discounted rates.  Starting May 25, 2022 the rates will be $59.99 for Silver and $119.99 for Gold plans.

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Windows
If automatic update fails use your Order Summary email to download and install latest version.

Important notice for users of WYO 4.20 and 4.21
WYO legacy versions 4.20 and 4.21 may have compatibility issues with some Windows OS versions.  We strongly recommend all users to upgrade to WYO 4.30: it is fully compatible with Windows 10, has improved security and added features.

Microsoft Surface uses odd display settings that may affect the size of WYO activation screen, the rest of the app is not affected.  We will release an update to mitigate this.  In the meantime, you can adjust display settings to make it work.  Right click on your Desktop and select Display Settings.  Change text size to 100% and resolution to 1920×1080.  Go to Windows menu and Sign out.  Sign back in to apply your new settings.  Launch and activate WYO.

Antivirus software may interfere with installation/activation of WYO.  We recommend disabling your antivirus when downloading/installing WYO.  Make sure you are logged in as administrator during the installation/activation.

macOS
WYO legacy versions 4.20 and 4.21 may have compatibility issues with macOS starting Catalina.  We strongly recommend all users to upgrade to WYO 4.30: it is fully compatible with macOS 10+, has improved security and added features.

Contact WYO Support

If you have a questions or support request please fill out the following form:**

    Name: (required)

    Email: (required)

    Phone: (required)

    State/Country: (required)

    WYO Version: (required)

    OS: (required)

    OS Version: (required)

    License Type: (required)

    Support Type: (required)

    Question:

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    * Services are rendered when a plan is active.  Canceling a plan voids all further services.

    ** Active support plans are required for support requests.